Why Americans Fail Geography Class
Supposedly true Stories told by travel agents
1. A client called in inquiring about a package to Hawaii.
After going over all the cost info, she asked, "would it be
cheaper to fly to California and then take the train to Hawaii?"
2. I got a call from a woman who wanted to go to Capetown.
I started to explain the length of the flight and the passport
information when she interrupted me with "I'm not trying to
make you look stupid, but Capetown is in Massachusetts."
Without trying to make her look like the stupid one, I calmly
explained, "Cape Cod is in Massachusetts, Capetown is in
South Africa." her response....click.
3. A secretary called in looking for hotel in Los Angeles.
She gave me various names off a list, none of which I could
find I finally had her fax me the list. To my surprise, it
was a list of hotels in New Orleans, Louisiana. She thought
the LA stood for Los Angeles, and that New Orleans was a suburb
of L.A. Worst of all, when I called her back, she
was not even embarrassed.
4. A man called, furious about a Florida package we did.
I asked what was wrong with the vacation in Orlando. He said
he was expecting an ocean-view room. I tried to explain that
is not possible, since Orlando is in the middle of the state.
He replied, "Don't lie to me. I looked on the map and Florida
is a very thin state."
5. I got a call from a man who asked, "is it possible
to see England from Canada?" I said, "No." He said "but they
look so close on the map."
6. A nice lady just called. She needed to know how it was
possible that her flight from Detroit left at 8:20am and got
into Chicago at 8:33am. I tried to explain that Michigan was
an hour ahead of Illinois, but she could not understand the
concept of time zones. Finally I told her the plane went very
fast, and she bought that!
7. A woman called and asked, "Do airlines put your physical
description on your bag so they know who's luggage belongs to
who?" I said, "No, why do you ask?" She replied, "Well, when
I checked in with the airline, they put a tag on my luggage
that said FAT, and I'm overweight, is there any connection?"
After putting her on hold for a minute while I "looked into
it" ( I was actually laughing) I came back and explained the
city code for Fresno, California is FAT, and that the airline
was just putting a destination tag on her luggage.
8. I just got off the phone with a man who asked, "How do I
know which plane to get on?" I asked him what exactly he meant,
which he replied, "I was told my flight number is 823, but none
of these darn planes have numbers on them."
9. A woman called and said, " I need to fly to Pepsi-Cola on
one of those computer planes." I asked if she meant to fly to
Pensacola on a commuter plane. She said, "Yea, whatever."
10. A business man called and had a question about the documents
he needed in order to fly to China. After a lengthy discussion
about passports, I reminded him he needed a visa. "Oh no I don't,
I've been to China many times and never had to have one of those."
I double checked, and sure enough, his stay required a visa.
When I told him this he said, "Look, I've been to China four times
and every time they have accepted my American Express card."