A guy calls tech support to report that his computer is faulty.
  Tech: What's the problem?
  User: There is smoke coming out of the power supply.
  Tech: You'll need a new power supply.
  User: No, I don't! I just need to change the startup files.
  Tech: Sir, the power supply is faulty.  You'll need to replace it.
  User: No way!  Someone told me that I just needed to change the startup
      files and it will fix the problem!  All I need is for you to tell
      me the command.

  10 minutes later, the User is still adamant that they are right.
  The tech is frustrated and fed up.

  Tech: Sorry, Sir.  We don't normally tell our customers this, but there
      is an undocumented DOS command that will fix the problem.
  User: I knew it!
  Tech: Just add the line  LOAD NOSMOKE.COM  at the end of the CONFIG.SYS.
      Let me know how it goes.

  10 minutes later.

  User: It didn't work.  The power supply is still smoking.
  Tech: Well, what version of DOS are you using?
  User: MS-DOS 6.22.
  Tech: That's your problem there.  That version of DOS didn't come
      with NOSMOKE.  Contact Microsoft and ask them for a patch that
      will give you the file.  Let me know how it goes.

  1 hour later.

  User: I need a new power supply.
  Tech: How did you come to that conclusion?
  User: Well, I called Microsoft and told him about what your said,
      and he started asking questions about the make of power supply.
  Tech: Then what did he say?
  User: He told me that my power supply isn't compatible with NOSMOKE.

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